Facilities & Services

As a family run business, we strive to ensure we meet all our customer needs.

Free Car Parking

We have ample free car parking for our customers to use. There are spaces dedicated for disabled badge holders located near the entrance to the Garden Centre for our less mobile customers. We kindly ask that you park with consideration to other vehicles, and we accept no responsibility or liability for any damages while parked on our premises.

Wheelchair Use and Accessibility

We have one wheelchair available for our customers to use. It is available on a first-come a first-served basis and therefore cannot be booked. To avoid disappointment, we suggest that where possible, wheelchair owners should bring their own.

Our Centre is wheelchair and pushchair accessible throughout and we have a spacious disabled toilet facility located next to our restaurant and also in our gardens. We have also created a wooden walkway around our garden beds so our disabled visitors can enjoy the beautiful views of our gardens up close.

Dog Friendly

Did you know Lanchester Garden Centre is dog friendly? Pooches are welcome across our entire site. We have drinking bowls located across the site to ensure they stay hydrated.

Our deli is a great place to pick up some homemade treats and drinks to enjoy with your four-legged friends in the garden and grounds.

While we fully welcome well-behaved furry friends please remember:

• Dogs are permitted in our Greenhouse Restaurant.
• We have an outdoor patio where you can enjoy takeaway produce with your pooch.
• Dogs aren’t permitted within Potter’s World (including Potter’s Tropical Village).
• Dogs must remain on the lead at all times when visiting.
• Please ensure any foul in our grounds is cleared and disposed of appropriately.

Toilets & Baby Change

Our toilet facilities are located next to Potters World in the outdoor area as well as in our Restaurant. There is a spacious Baby Changing facility, large enough for parents and small children. There is also a designated baby feeding room located in our restaurant.

Delivery Service

Lanchester Garden Centre offers a local delivery service within 25 miles of Lanchester or further by arrangement. There is a charge per delivery but once you have paid this you we can deliver items of your choice with a minimum of £30 spend. We do not have a specific day for a set area, we try to be as flexible as possible and fit in with our customer needs but usually deliveries are made Friday evening or Saturday mornings.

Carry To Car Service

We are always readily available to assist you in getting your purchases safely to your car. Please ask a member of staff should you need any help.

What Our Visitors Say

Outstanding Hidden Gem - Trip Advisor

One of the greatest garden centres in the North east by far, a treasure chest of quirky must have items, food to die for, but this is no ordinary garden centre you have Potters world for approx £4 entry this is a must visit for adults and children alike for a mind blowing day out. What a hidden gem, do not put off visiting this magical world of pure beauty it will take your breath away.

Louise, Trip Advisor

We bought a Summerhouse from Lanchester Garden Centre. Customer service was second to none, built on the site by their team who were fabulous. Such good quality, I absolutely love it. If anyone wants a high quality, brilliantly priced summerhouse, this is the place to go.

Facebook Review

Came with our 20 month old grand-daughter who loved Potters World and they have the best children’s play area I have been to. Food was delicious. There is something here for young and old. We will be coming back and would definitely recommend a visit.

Opening Times

Garden Centre, Shop & Aquatics
Monday – Saturday: 9am till 5pm
Sunday: 9am till 5pm

The Greenhouse Restaurant
Monday – Saturday: 9am – 5pm (last orders) Sunday: 9am – 5pm (last orders)

Potter’s World Opening Times
Monday -Sunday: 9am – 5pm (last entry 4pm) 

How to Find us

Nestled in Bargate Bank, about a mile outside of Lanchester, in the heart of the stunning County Durham Countryside, we’re a great destination for a family day out. Within easy reach of both Durham and Newcastle, it’s the perfect place to while away a few hours in picturesque surroundings.

Call:
07591 203776

Email:
sales@lanchestergardencentre.co.uk

Where to Find us:
Lanchester Garden Centre Bargate Bank, Lanchester, Durham, DH7 0SS